Skipped Cleanings & Cancellations
As a general cleaning client, a part of what you pay for is a consistent spot on our schedule. Having a consistent spot insures that you receive a discounted rate. Any gaps in regular service MAY increase your rate if additional time is needed in order to bring your home back to a maintenance level. A cancellation fee will also apply if you do not cancel at least 12 hours in advance or the night before. (See below)
If you need to cancel or reschedule your cleaning service, please give us at least 12 hours notice. Please consider our scheduling/preparations and that we are reserving a time slot for your cleaning. A fee of $35.00 will be applied to all accounts that are not canceled/rescheduled at least 12 hours before your scheduled cleaning day.